Refund policy
Returns
We accept returns within 15 days of delivery. If you would like to initiate a return, please contact us at [your email] with your order details.
Return Shipping
Return shipping is the responsibility of the customer.
We’re happy to provide a return shipping label for convenience—any associated shipping cost will be deducted from your refund.
Alternatively, you may use a carrier of your choice.
Condition of Returns
All returned items must be:
- Unused and in original condition
- With all original packaging, tags, and labels intact
- Suitable for resale
Returns that do not meet these conditions may not be accepted.
Refunds
- Refunds are issued once the returned item has been received and inspected.
- Approved refunds will be processed to the original method of payment.
Exchanges
If you would like to request an exchange, please reach out to us and we will do our best to accommodate, subject to availability.
Custom & Made-to-Order Items
Custom and made-to-order pieces are final sale and not eligible for return or exchange.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with images and details. We will resolve the issue promptly.
Notes
- Shipping charges are non-refundable
- We recommend using a trackable shipping method for returns
For all return requests or questions, please contact us at [your email]. We’ll be glad to assist.
