Privacy Policy

Cambrille LLC

Cambrille LLC (“Cambrille,” “we,” “us,” or “our”) is a New Jersey business providing golf accessories, branded merchandise and custom product development, with manufacturing in India and U.S. service and dispatch from New Jersey.

This Privacy Policy explains how we collect, use and disclose personal information when you visit www.cambrille.com, request a quote or sample, discuss a project, place an order, subscribe to updates or otherwise communicate with us (our “Services”). It also applies to personal information we retain from previous customer transactions.

Our website is powered by Shopify. Please read this policy carefully. If this policy conflicts with our Terms of Service concerning the handling of personal information, this policy governs that issue.

Personal Information We Collect

Depending on how you interact with us, we may collect:

• Contact and business information: your name, company, job title, email address, telephone number, billing address and delivery address.

• Project information: product interests, quantities, budget, delivery requirements, artwork, personalization details, specifications and sample approvals. Artwork and project files may contain personal information.

• Transaction and payment information: quotes, purchase orders, invoices, payment status, billing details, order history and information needed to process payments through our payment providers.

• Communications: inquiries, correspondence, feedback and information supplied when requesting assistance.

• Account information: login details and preferences where account services are used.

• Device and usage information: IP address, browser and device details, identifiers, pages visited, referring websites and interactions with our website.

• Historical customer records: information associated with earlier purchases, deliveries, returns or customer accounts.

We may derive preferences or interests from these records where permitted by applicable law. Information that has been anonymized so it cannot reasonably identify a person is not personal information.

How We Collect Information

We collect information:

• Directly from you through forms, email, telephone, project discussions and transactions.

• Automatically through cookies and similar technologies when you visit our website.

• From service providers supporting our website, payments, analytics, communications and fulfillment.

• From distributors, business customers or other authorized parties who provide contact or delivery information for a project.

How We Use Information

We use personal information to:

• Respond to inquiries and prepare quotes.

• Develop products, arrange samples and manage artwork and specification approvals.

• Process orders and payments, coordinate manufacturing and arrange delivery.

• Resolve order questions, defects, returns and other service requests.

• Maintain business, accounting and transaction records.

• Operate, secure and improve our website and Services.

• Send relevant business updates and marketing communications, subject to applicable consent and opt-out requirements.

• Support advertising and personalization through service providers, including Shopify, as described below.

• Prevent fraud, investigate misuse, comply with legal obligations and protect our rights.

Where applicable law requires a legal basis for processing, we rely on the basis relevant to the activity, such as fulfilling a contract, taking requested steps before a contract, complying with legal obligations, pursuing legitimate business interests or obtaining consent.

Cookies and Website Analytics

Our website uses cookies and similar technologies for functions such as security, remembering preferences, measuring website use and supporting personalization or advertising.

We use Shopify and Google Analytics to help operate and understand our website. These services may process browser and device information, online identifiers and information about your activity.

You can manage cookies through your browser and through privacy controls made available on our website. Blocking cookies may affect some features. Browser cookie settings alone do not necessarily stop all data collection or sharing.

For information about these providers, see:

• Shopify Cookie Policy

• How Google uses information from sites and apps that use its services

How We Share Personal Information

We may share relevant personal information:

• With service providers: including Shopify and providers of payment processing, hosting, IT support, analytics, communications, accounting, fulfillment and shipping.

• For manufacturing and delivery: with personnel and providers involved in sampling, production, quality control, packaging and delivery, including in India and the United States.

• With advertising and marketing providers: including Shopify enhanced services, as explained below and subject to applicable privacy rights.

• At your request or with your authorization: for example, when delivering directly to your nominated recipient.

• For legal and business purposes: to comply with lawful requests, protect rights, investigate fraud, or support a business transaction such as a merger or sale, subject to applicable safeguards.

Some advertising-related disclosures may constitute a “sale,” “sharing” or processing for targeted advertising under applicable privacy laws, even when no money is exchanged.

Where applicable, you can exercise your opt-out rights through our Data Sharing Opt-Out page or by contacting us.

Custom Projects and Recipient Information

When a distributor or business customer supplies recipient names, shipping addresses, personalization details or other personal information, we use that information to carry out the requested project and related service obligations.

Please provide only the personal information needed for the project and ensure that you are authorized to share it with us. Avoid including sensitive personal information in artwork or inquiry forms unless it is necessary and suitable arrangements have been agreed.

Project information may be accessed in the United States and India to support development, manufacturing and fulfillment. We limit disclosure to information relevant to the work being performed.

Relationship with Shopify

Shopify hosts our website and processes personal information about access to and use of the Services to provide and improve its services. Information submitted through our website may be transmitted to Shopify and its service providers in countries other than your own.

We use Shopify enhanced features, including Shopify Network Intelligence, which may combine information about interactions with our website with information about interactions with other merchants and Shopify. These features support activities such as security, personalization, analytics and advertising.

For certain processing associated with these enhanced features, Shopify is responsible for handling personal information and responding to privacy-rights requests.

You can learn more or exercise applicable rights directly with Shopify through:

• Shopify Consumer Privacy Policy

• Shopify Privacy Portal

Third-Party Websites

Our website may link to Faire, social media platforms or other third-party websites. Those services operate under their own privacy policies.

Information you provide directly to those platforms is subject to their practices. A link from our website does not mean that we control or endorse those practices.

Children’s Privacy

Our Services are intended for adult business customers and are not directed to children. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action. We do not have actual knowledge that we sell or share personal information of children under 16.

Security and Retention

We use reasonable safeguards designed to protect personal information. No method of transmission or storage is completely secure.

Please do not send payment-card details, passwords or sensitive personal information through ordinary email or website inquiry forms.

We retain information for as long as reasonably necessary for the purposes described in this policy, including fulfilling projects, providing support, maintaining required records, resolving disputes and complying with legal obligations. Retention periods vary according to the information and purpose involved.

Your Privacy Rights

Depending on where you live and the laws that apply, you may have rights to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Receive a portable copy of certain information.

• Opt out of the sale or sharing of personal information or its use for targeted advertising.

• Object to or request restriction of certain processing.

• Withdraw consent where processing relies on consent.

• Appeal a decision about a privacy request.

These rights are subject to applicable conditions and exceptions. For example, we may need to retain some information to meet legal obligations or complete a transaction.

To submit a request, email concierge@cambrille.com, call +1 609 686 0803, or use the relevant controls on our website.

We may need to verify your identity before responding. Where permitted, an authorized agent may submit a request on your behalf; we may request evidence of authorization and identity verification.

We will respond within the time required by applicable law and will not discriminate against you for exercising your rights.

Advertising Choices and Global Privacy Control

You can submit an applicable advertising-related opt-out through our Data Sharing Opt-Out page.

Shopify’s privacy controls recognize Global Privacy Control signals as an opt-out request in applicable regions. This generally applies to the browser and device sending the signal. Where Shopify can associate the signal with a Shopify account, it may also apply the request to that account.

Learn more at Global Privacy Control.

Other browser “Do Not Track” signals may not be recognized. You can also contact us directly to exercise applicable rights.

Marketing Communications

You can unsubscribe from promotional emails using the unsubscribe link in the message or by contacting us.

Unsubscribing from marketing does not stop essential communications about quotes, samples, orders, payments, delivery or other ongoing business matters.

International Processing

Personal information may be stored or processed in the United States, India and other countries where Shopify or our service providers operate. Privacy laws in those countries may differ from those in your country.

Where applicable law requires safeguards for an international transfer, those transfers must be supported by an appropriate legal mechanism, such as an adequacy decision or approved contractual safeguards. Contact us for information about safeguards relevant to your personal information.

Questions and Complaints

Please contact us if you have questions or concerns about how we handle personal information.

Depending on your location, you may also have the right to complain to your local data protection authority or appeal our response to a privacy request.

Updates to This Policy

We may update this policy to reflect changes in our Services, practices or legal requirements. We will publish the revised policy here, update the date above and provide additional notice where required.

Contact Us

Cambrille LLC
New Jersey, United States

Privacy and general inquiries: concierge@cambrille.com
Project and order inquiries: production@cambrille.com
Telephone: +1 609 686 0803
Website: www.cambrille.com